Confidential, Compassionate, Comprehensive, Collaborative.
Since 2011, Serve & Protect has been facilitating trauma services for public safety professionals struggling with invisible wounds, emotional scars from traumatic incidents from the job. To date, we had helped about 5,000 heroes.
Real solutions for real problems.
WHO WE ARE
Serve & Protect is a unique cutting edge 501(c)(3) non-profit corporation based in Brentwood TN, reaching Internationally. We are dedicated to serving the emotional wellness of public safety professionals, medical providers and their families. Since our founding in 2011, we have provided help for almost 6,000 public safety professionals and their families. We launched our medical division April 2020 in response to the impact of COVID-19.
WHAT WE DO
We facilitate trauma services for both public safety and medical providers, locating the right trauma informed resource to address the real issues they face. We narrowcast our facilitation locating a resource in their community that takes their insurance and understands their job. To assure the best fit, we interview EVERY therapist referral to be certain they are a good fit. Another uniqueness is our A-Team, dedicated and well trained professionals available to serve public safety and medical providers in crisis. Peer advocates committed to confidentiality and compassion. Each is an active or retired public safety professional or medical professional.
Our groundbreaking and unparalleled 360Care builds on our partnership with Safe Call Now. When they have a residential referral, we offer a spouse advocate and Chaplain for the family of the patient, to assist while thy are in treatment. Moreover, we offer the treatment facility our service to locate a local therapist for outpatient care when the first responder returns home, enhancing the continuum of care.
By calling 615-373-8000, the caller can connect with our crisis line partner Safe Call Now (option 1), or peer advocates for the professional (option2), spouse advocates for family support (option 3), and chaplain advocates who offer local chaplains support (option 4).
Serve & Protect was founded in 2011 by former MP and Norfolk Police Detective Robert Michaels, who also served as Tennessee Fraternal Order of Police State Chaplain for almost a decade, Chaplain for FBI Memphis Division, Nashville Resident Agency, ATF Nashville Field Division, and Brentwood TN Fire Dept. Michaels is a member of the American Academy of Experts in Traumatic Stress, National Center for Crisis Management, and Infraguard. He is an active member and served as 2nd VP and Lodge chaplain of TN FOP Lodge 41, Morris Heithcock Lodge, Williamson County. Michaels serves as an visiting lecturer for agencies in-service training. He holds a B.S. from Columbia International University and M.A. from Wheaton College (IL). Rob received the 2017 FBI Director’s Community Leadership Award for the Memphis Division.
WHY DO WE EXIST?
Serve & Protect’s mission is to locate and facilitate trauma services for public safety professionals with PTSD symptoms, addictions, or both. Whether residential care or trauma therapists and related services, Serve & Protect works on behalf of the public safety professional to find the right solutions for their real problems. We are the only nationwide organization providing these services. We partner with Safe Call Now who provides our crisis line and facilitates residential care. Serve & Protect facilitates all trauma therapist placements.
We give our clients iron clad confidentiality and personal attention. We believe that both physical health and mental health are core elements to serving those who sacrifice for us daily. Through our Crisis Line, Network of Trauma Therapists, and Chaplain’s Network, we provide collaborative, comprehensive, compassionate, and confidential care 24/7.