Be transformed by the renewing of your mind (Romans 12) 615 373 8000 Crisis Line

Meet the Serve & Protect A-Team

Serve & Protect is pleased to introduce our A TEAM, each of us ready to serve those in Public Safety needing help locating real solutions for their real problems

ALWAYS CONFIDENTIAL  615-373-8000 CRISIS LINE 24/7/365

Robert Michaels

Robert Michaels

CEO / Founder, Lecturer

Robert Michaels M.A., CEO/Founder; Lecturer

  • B.S. Columbia International University ’81; Biblical Studies, Pastoral Care
  • M.A. Wheaton College Graduate School ’84; Interpersonal Communications, Marketing, Public Relations
  • 2017 Recipient of FBI Director’s Community Leadership Award, Memphis Division
  • MP, 229th MP Battalion, Virginia Nat’l Guard,
  • Norfolk Police Department, Norfolk VA, Patrol, Detective
  • Member – American Academy of Experts in Traumatic Stress, National Center for Crisis Management,
  • Former Tennessee FOP State Chaplain,
  • FBI Chaplain, Memphis Division

ATF Chaplain, Nashville Field Division

  • Adjunct Instructor for Seminars on PTSD, Suicide for Public Safety and CJ

You can contact Rob by email at rob@serveprotect.org, or calling 615-224-2424.

Ronald Jones

Ronald Jones

Director of operations and training.

Ronald Jones, Director of Operations And Training.

Ron was one of our first Serve & Protect Chaplains. For the last few years, he also joined the team of our partner Safe Call Now, first as a Per Advocate, then appointed Vice President where he oversaw the team. He retired from that position in 2017 to spend more time with family.

• Ron executes our 360 plan, facilitating chaplain requests for those asking, as well as for those going into residential care wanting a Chaplain to assist their family while in treatment.

• Retired from West Virginia State Police, Ron is a veteran in law enforcement.

• He serves as Chaplain for FOP Lodge 145 in Florida and remains a Serve & Protect Chaplain.

• Ron is an ordained pastor and a member of the International Conference of Police Chaplains.

Officer Nick Daugherty

Officer Nick Daugherty

First Responder Financial Management Specialist ( Dave Ramsey Certified Master Financial Coach)

Nick Daugherty began his career with the Grand Prairie Police Department (GPPD) in 2003, where he worked as a patrol officer and a school resource officer, and he also served on a task force for underage alcohol and drug use. In 2012, he promoted to the rank of Sergeant, where he spent 2 ½ years in patrol, while also serving as a Field Training Sergeant and Fleet Coordinator. Nick then served as the Sergeant for the Criminal Intelligence Unit for 2 ½ years before he semi-retired in August 2017. He continues to serve as reserve officer for GPPD.
 
At a young age, Nick did a lot of irresponsible things with money, consistently partaking in “stupid tax” (the art of buying toys he couldn’t afford using credit cards). Before he knew it, he had accumulated over $80,000 in consumer debt, most of which was wrapped up in cars, car stereo equipment, and just “plain ole stuff.” He was tired . . . tired of being in debt and tired from working so much overtime to keep afloat! Nick realized that he needed to educate himself on personal finances and work to get out of the hole he had dug for himself. He was introduced to the Dave Ramsey program and became an avid listener, supporter, and believer in the Total Money Make Over program. He sold a bunch of that “plain ole stuff” and worked over a thousand hours of overtime to get out of debt – which he achieved in 2003 and has been consumer debt free ever since!
 
A graduate, and coordinator of Dave Ramsey’s Financial Peace University, Nick is also a certified Ramsey Solution Master Financial Coach* and has coached hundreds of first responder families through almost every type of financial crisis and scenario possible. He also works with several national first responder nonprofit organizations, focusing on financial wellness for those suffering from PTSD and suicidal thoughts.
 
In 2011, Nick was approached by Grand Prairie Police Chief Steve Dye to create, and instruct, a revolutionary and progressive training block on financial wellness, “Building Financial Strength in First Responder Families”, to all incoming recruits. This program was later expanded into mandatory training for the entire GPPD force. The class has now been taught to first responders from over 2,000 agencies, police academies, national conferences, and police leadership organizations from across the country.
 
Nick is the owner of Serve & Protect Financial Texas and is licensed as an Investment Advisor Representative (CRD #6697256). He additionally holds a Texas Health and Life Insurance license and has completed classes through Ken Zahn’s Certified Financial Planning professional education program while working towards becoming a Certified Financial Planner. Nick has the heart of a teacher and a passion for educating first responders and their families on how to strengthen their financial wellness and plan for the future. His vision is to have a nation full of first responders with the ability to comfortably retire when they want to.
Cheryl Novak

Cheryl Novak

Manager, Client Services Facilitation

Cheryl brings to Serve & Protect a wealth of experience in public safety, serving in dispatch in the law enforcement community. Moreover, she served in Community Counseling after receiving her Masters and is accomplished in CISM. Her role is to locate and vet each therapist to whom we refer those who call for help. Her experience and education make her eminently qualified.

She was a life long resident of Maryland until moving to TN in 2017.  She obtained an AA in Criminal Justice, a B.A. in psychology, and a Masters in Community Counseling.  She worked as a dispatcher for the Md State police, Carroll County Sheriff’s office and the Sevier County Sheriffs Office in TN.  She was also a parole and Probation agent.  After receiving her Masters, she obtained her License as a Graduate therapist and practiced trauma therapy in Frederick, MD. While in MD, she also completed several courses given by the International Critical Incident Stress Foundation and was an active member of the South Central PA CISM team.  She was just appointed to the TN Disaster Mental Health Strike Team. 

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